Prosys OPC Privacy Policy
This privacy policy will explain how Prosys OPC Ltd (later Prosys OPC) uses the personal data it collects from you when you use Prosys OPC’s website and related services, and how data protection principles are applied.
Prosys OPC is committed to preserving privacy, and we take all appropriate steps to protect information both online and offline. We do business primarily with organizations, and for this purpose, any person is handled as a representative of his organization or otherwise representing a legitimate business or professional interest. To provide our products and professional services, whether commercial, evaluation/test or free, we need to have the necessary information stored and available in our systems.
What data does Prosys OPC collect?
You can make the following requests at Prosys OPC’s website or by email:
- Download requests
- Requests for quotation
- Contact requests
- Subscribe to newsletter requests
- Support requests.
The following information may be collected based on your request:
- First and Last Name
- Job Title
- Organization
- Website
- City and Country
- Phone and Email Address
- Description of use or other message
- Technical information, such as the platform to run our software on.
Further, you may be asked if you want to receive email messages about product releases, events, and news.
How does Prosys OPC collect your data?
Most of the personal data processed by Prosys OPC is collected directly from you (the data subject), including information entered in the website forms. Prosys OPC also collects organization and personal data in connection with contractual relationships.
Personal data may also be collected indirectly, for example, from marketing lists and third-party providers. Prosys OPC may also collect and use website visitor IP addresses and log data for cybersecurity and analytics purposes.
How will Prosys OPC use your data?
Prosys OPC processes the organization and personal data of its customers, potential customers, marketing contacts, and others who have shown interest in its products and services. Processing activities are conducted for sales and marketing purposes, invoicing, payments and transactions, analytics, customer relationship management, development, support, and other business purposes. In addition, Prosys OPC processes its customers’ organization and personal data to enable commercial transactions in the online store and other internet-based services.
Data storage and security of processing
The hosting servers on which Prosys OPC processes and stores its data are all located within the European Union. Prosys OPC executes technical and organizational measures to ensure the security of electronic and physical data processing. Data stored in electronic form is secured with safety measures, including appropriate firewalls. Physically processed data is kept safely in storage. Information related to you will be kept confidential, and only a limited number of people with effective non-disclosure agreements will have access to your data.
Prosys OPC treats personal information confidentially and only shares it when there is a business reason to do so, including improving our marketing. This includes sharing information related to our business with partners and other organizations. We do not sell or distribute any personal information for third-party marketing.
Except for storage, processing activities will cease immediately when there is no longer a lawful basis for processing. All data is destroyed within applicable time limits in accordance with applicable laws and regulations.
Marketing and technical emails
Prosys OPC may send you information for marketing purposes if you have given consent to receive emails about product releases, events, and news. If you have requested download access for our software products, we may send technical emails about available updates and other important technical information. You have the right to unsubscribe from the marketing and technical emails at any time.
Your data protection rights/rights of the data subjects
Prosys OPC wants to ensure you are fully aware of all your data protection rights. Every user is entitled to the following concerning their personal data:
The right to access – You have the right to request Prosys OPC to provide copies of your personal data.
The right to rectification – You have the right to request Prosys OPC to correct any information you believe is inaccurate. You also have the right to request Prosys OPC to complete information you believe is incomplete.
The right to erasure – You have the right to request Prosys OPC to erase your personal data under certain conditions.
The right to restrict processing – You have the right to request Prosys OPC to restrict the processing of your personal data under certain conditions.
The right to object to processing – You have the right to object to Prosys OPC’s processing of your personal data under certain conditions.
The right to data portability – You have the right to request Prosys OPC to transfer the data we have collected to another organization or directly to you under certain conditions.
If you have any questions or complaints about how Prosys OPC processes your personal data or would like further information, please contact us at any time by sending an email to sales@prosysopc.com. If you feel we are not enabling your statutory rights, you have the right to lodge a complaint with a supervisory authority. In most cases, this authority is the Finnish Data Protection Ombudsman.
How does Prosys OPC use cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information.
You can visit the Prosys OPC website without providing personal information about yourself or your organization. However, we collect statistical information about how users behave on our website to improve functionality, understand visitor demographics, and provide relevant content. Third-party service providers also do anonymous data collection. In most cases, cookies and statistical data that we collect are pseudonymous.
You can set your browser not to accept cookies and always remove cookies from your browser. However, some features of our website may fail to function as a result.
Privacy policies of other websites
Prosys OPC website contains links to other websites. The Prosys OPC Privacy Policy applies only to the Prosys OPC website, so if you click on a link to another website, you should read that website’s privacy policy.
International transfers
Your personal data may be transferred out of the European Union and European Economic Area only if it is necessary to provide you or the organization you are representing the service you have requested or, based on our agreement, or enable you to use the licensed Prosys OPC products. Your personal data may, in that case, be transferred to the distributors and service providers of Prosys OPC in other countries. The transfer of your personal data will be made in compliance with the requirements imposed by data protection legislation.
Changes to privacy policy
Prosys OPC reserves the right to change, modify, or update these terms at any time without notice. This privacy policy was last updated on 18 January 2024.
How to contact us
If you have any questions about the Prosys OPC Privacy Policy, the data we hold of you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us: